At BlossomK, we prioritize authentic products and a hassle-free experience. This policy explains exactly how returns and refunds work for our hair-care products.
Who Can Return Products
Returns are accepted only if:
The product is unused and unopened
Packaging and seals are intact
Return request is made within 7 days of delivery
Opened or used products cannot be returned for safety reasons.
Items Not Eligible for Return
Used or opened products
Items damaged due to misuse
Final-sale or discounted items
Customized or special-order products
Chemicals like keratin, oxidants, and hair color, once opened
Wrong or Damaged Items
If a wrong or damaged product is delivered:
Report it within 24 hours of receiving the order
Provide photos of the product and packaging
Keep the original packaging until verification
We will replace the product once confirmed.
Refund Process
Approved returns are refunded as store credit or exchanged for another product
Cash refunds are rare and only when replacement is not possible
Refunds are processed within 3–5 working days
Order Cancellations
Orders can be cancelled before dispatch
Once shipped, cancellations are not possible
Return Shipping
Customers cover return shipping for standard returns
Wrong or damaged items are returned at our expense
Welcome to Blossom K™ Pakistan! By accessing or purchasing from our store, you agree to the following terms:
1. General
Our products are for personal use only. Reproduction, resale, or redistribution without prior consent is strictly prohibited.
2. Product Information
We strive to ensure product details, images, and pricing are accurate. However, errors may occur. All products are subject to availability and may vary from the descriptions provided.
3. Pricing and Payment
Prices are listed in PKR and may change without prior notice. Payments must be made through our approved methods.
4. Shipping and Delivery
We aim to process and ship orders promptly. Shipping times and costs are outlined during checkout. Delays caused by carriers, customs, or unforeseen circumstances are beyond our control.
5. Returns and Refunds
Unused and unopened products can be returned within 7 days of purchase for a refund, excluding shipping fees. Refunds will be processed after item inspection. Customized or final sale items are non-refundable.
6. Allergies and Reactions
Our products may contain allergens. Customers are advised to read ingredient labels carefully. Blossom K™ Pakistan is not liable for allergic reactions or misuse.
7. Limitation of Liability
Blossom K™ Pakistan is not responsible for damages arising from product use, except as required by law.
8. Changes to Terms
We reserve the right to modify these terms at any time. Updates will be posted on our website.
9. Contact Us
For questions or concerns, contact us at blossomkpakistan@gmail.com.
By purchasing, you accept these terms. Thank you for choosing Blossom K™ Pakistan!